Digital Product Refund Policy

At Elisha’s Experience, we want every customer to have a positive experience with their purchase. Please review our digital product refund policy before completing your order.

Digital Products

All digital products, including e-books, downloadable planners, workbooks, templates, and other downloadable resources, are delivered electronically.

Because digital products are made available for immediate download or access, all sales are generally considered final once the product has been delivered or accessed. We do not offer refunds simply because a customer changes their mind, purchases the wrong product, or decides they no longer need the item.

Technical Issues or Download Problems

If you experience difficulty accessing or downloading a purchased product, please contact us. We will make reasonable efforts to help resolve the issue and ensure you receive the product you purchased.

Incorrect, Duplicate, or Defective Purchases

If you receive the wrong product, experience a duplicate charge, or receive a file that is damaged, incomplete, or significantly different from its description, please contact us so we can review the issue and determine an appropriate resolution. This may include providing a corrected file, replacement product, or refund when appropriate.

How to Contact Us

For assistance with an order or digital download, please contact:

Email: hello@elishasexperience.store

Please include your order number and a brief description of the issue so we can assist you.

Important Notice

Nothing in this policy limits any consumer rights or refund rights that cannot legally be excluded under applicable law.

Thank you for supporting Elisha’s Experience. We appreciate your business and look forward to being part of your growth journey.